FAQs

Most Common Questions

Below are the most frequently asked questions about our knee walkers and the knee scooters. Click on the categories to the left for other questions.

Will my insurance company pay for the purchase of my KneeRover® scooter?

We do not file a claim on your behalf, nor do we bill the insurance companies for payment. Additionally, we are not a Medicare or Medicaid provider. Please direct any KneeRover®  product coverage questions directly to those agencies.

 

We are considered an out-of-network provider for all insurance companies (as are most knee walker companies in our market), so it is best to contact your insurance company directly to find out if you qualify for any type of reimbursement.

Do I need a prescription to buy a KneeRover® knee walker?

No prescription is needed to buy a KneeRover® product.

Can I rent a KneeRover® product?

At this time we do not offer a rental program.

Can I upgrade shipping to receive my knee walker faster?

Yes, please call us at 877-737-9877 for pricing on upgraded shipping.

Are any shipping costs included?

Yes, All KneeRover® products come with FREE standard shipping direct to your door.   Charges associated with redirecting shipments after an order has left the warehouse are subject to additional charges.

How fast does it ship?

Most orders are shipped the next business day and free shipping is provided on all orders. We currently only sell our products to customers in the 48 contiguous states.

Will I have to assemble my KneeRover® knee walker?

Please see all of our Assembly Videos here for easy assembly instructions. Our KneeRover® products need very little assembly. The product ships partially assembled. Items such as the knee pad, steering column and basket will need to be secured into the frame. Assembly instructions are included with your purchase and are available in our Assembly videos.  If you have any questions, just call us at 877-737-9877 and our friendly staff will assist you.

Has anyone found a good tire inflator for this All Terrain KneeRover® scooter?

Any automotive or bicycle tire inflators with a compact head work.

Are all parts of the scooter available for aftermarket purchase if repair/replacement is necessary?

Yes, all parts are available for aftermarket purchase. Shop parts here.

Do your knee walkers work on carpet? Do they mark floors?

Our KneeRover® knee walkers do work on carpet. Our two All Terrain models role easier on carpet and all other surfaces that are not hard and smooth. We feature non-marking rubber wheels on the non-all terrain models. The all terrain air filled tires on occasion can mark floors if the user skids across the floors with brake applied. When this occurs marks are easily cleaned up by wiping with a wet towel.

What is the best knee walker for children and small adults?

We offer 2 KneeRover® products that are ideal for children and small adults. The KneeRover® Jr. is an All Terrain knee walker with a knee pad to floor distance that can be set as low as 16 inches, and is suggested for people that are 4 feet to 5’9”. The Knee Walker Jr. offers our lowest setting for knee pad to floor distance of 14 inches, and is suggested for children or small adults that are 3’6” to 5’4″.

How do I choose the best model for me?

We offer the most comprehensive range of knee walkers / scooters in the industry and they are designed to meet the needs of a wide range of customers of varying sizes and ages. Factors such as height, weight, cast type, desired use and terrain all come into play when choosing your knee walker. All of our knee walkers offer multiple height adjustment options for the knee pad & handlebars. We offer solutions for customers with suggested ranges in height from 3’6” to 6’8”. Please visit our Choose Your KneeRover® section of our website for more helpful tips. If you are still unsure just give us a call at 877-737-9877.

Is there a user guide or manual?

Yes, each product comes with a user manual. Installation instructions for each product are available in the products section of this website.

Are the seat & handlebars adjustable to various heights?

Yes, both the seat height and the handlebars are adjustable for all of our knee walkers and scooters. Suggested height ranges vary by product and are listed under specs in the product section of this website and summarized on the KneeRover® Comparison chart. We offer solutions for customers with suggested height ranges from 3’6” to 6’8”.

Are your knee walkers steerable?

Yes, all of our products are steerable.

Do your knee walkers fold up for travel & fit in a car?

All of our models easily fold up by lowering the steering column. The seat can also be removed and reattached underneath the walker in order to “fold up” in the most compact position possible. By doing this our walkers will fit in most cars for travel.

Does the handle fold down without removing the seat?

The handle folds down regardless of whether the seat has been removed or not. In order to break down the walker to the most compact position possible the seat will need to be removed.

How much does it weigh?

The weight for each KneeRover® product is listed on the KneeRover® Comparison chart.

What is the Weight Capacity for this knee walker?

Weight capacities vary for each KneeRover® product.  We offer knee walkers with weight capacity of up to 400 pounds.  Please check our KneeRover® Comparison chart or our product section on this website for the specs for each knee walker.

What type of brakes does this knee scooter have?

All of our KneeRover® products have rear brakes.  Please see the specs in our products section on this website for the specific type of brake – disc brake or bicycle clamp brake.

Didn’t see your question answered? Contact Us

KneeRover® Comparison

KneeRover® Comparison

The KneeRover® brand offers 5 unique knee walker solutions designed to meet the needs of a wide range of users. Please look at the comparison table below to find the recommended KneeRover® products for you. Product recommendations are based on your height, knee to floor distance, weight, and intended usage.

Please note that we offer 2 ALL TERRAIN options within the KneeRover® family. These revolutionary products enable you to navigate all types of outdoor terrain (grass, dirt, gravel, gaps in sidewalks, etc.) as well as easily move in your home or place of work. We offer 2 ALL TERRAIN sizes to help more people navigate life with no boundaries. To learn more about our All Terrain products, click here.

If you are recovering from a knee injury, we also offer a scooter that enables you to be seated while giving you freedom to move. More information on our Evolution Seated Scooter can be found here.

 

Features & Specs KneeWalker Jr. All Terrain KneeRover® Jr. KneeCycle Steerable Knee Scooter All Terrain KneeRover® Evolution Seated Scooter
GENERAL
Weight (lbs) 18 24 20 22 27 24
Weight Capacity (lbs) 160 250 300 300 350 300
Recommended User Height Range 3’6″ to 5’4″ 4’3″ to 5’9″ 5′ to 6’5″ 5′ to 6’6″ 5’6″ to 6’8″ 4’11″ to 6’11″
Terrain Use Indoor & Some Outdoor ALL TERRAIN Indoor & Some Outdoor Indoor & Some Outdoor ALL TERRAIN Indoor & Some Outdoor
Steerable YES YES YES YES YES YES
Folds for Easy Transport YES YES YES YES YES YES
Color Light Blue Red Blue Green Blue Blue
Features & Specs KneeWalker Jr. All Terrain KneeRover® Jr. KneeCycle Steerable Knee Scooter All Terrain KneeRover® Evolution Seated Scooter
DIMENSIONS
Overall Length (inches) 26 30 29 31.5 35.5 33.5
Width (inches) 16 20 19 16 21 15.75
Front Axle Width (inches) 16 20 19 16 21 15.75
Folded Height (inches) 13.5 16 19 17 19 23
Features & Specs KneeWalker Jr. All Terrain KneeRover® Jr. KneeCycle Steerable Knee Scooter All Terrain KneeRover® Evolution Seated Scooter
KNEE PLATFORM (Distance from ground to top of knee pad)
Lowest Position (inches) 14 16 17 17.5 19 2 (Seat)
Highest Position (inches) 17.5 19.5 22.5 22.5 22.5 31 (Seat)
Features & Specs KneeWalker Jr. All Terrain KneeRover® Jr. KneeCycle Steerable Knee Scooter All Terrain KneeRover® Evolution Seated Scooter
KNEE PAD
Width (inches) 5 5 6.5 6.5 6.5 N/A
Length (inches) 10 10 12.5 12.5 12.5 N/A
Thickness (inches) 3 2.5 3.5 3.5 3.5 N/A
Features & Specs KneeWalker Jr. All Terrain KneeRover® Jr. KneeCycle Steerable Knee Scooter All Terrain KneeRover® Evolution Seated Scooter
HANDLE BARS
Min Height (inches) 27 32 37 33 34 33
Max Height (inches) 32.5 38 45 43 47 42
Grips Ergo Dynamic Easy Clean Rubber Ergo Dynamic Easy Clean Rubber Ergo Dynamic Easy Clean Rubber Ergo Dynamic Easy Clean Rubber Ergo Dynamic Easy Clean Rubber Ergo Dynamic Easy Clean Rubber
Features & Specs KneeWalker Jr. All Terrain KneeRover® Jr. KneeCycle Steerable Knee Scooter All Terrain KneeRover® Evolution Seated Scooter
WHEELS
Diameter (inches) 5.75 10 7.5 7.5 12 7.5
Number 4 3 4 4 3 4
Type Foam Filled Air Filled Bicycle Tires Solid Non Marking Rubber Solid Non Marking Rubber Air Filled Bicycle Tires Solid Non Marking Rubber
Features & Specs KneeWalker Jr. All Terrain KneeRover® Jr. KneeCycle Steerable Knee Scooter All Terrain KneeRover® Evolution Seated Scooter
BRAKE
Type Rear Disc Brake Rear Bicycle Brake Rear Disc Brake Rear Disc Brake Rear Bicycle Brake Rear Disc Brake
Parking Brake NO NO YES YES YES YES
Features & Specs KneeWalker Jr. All Terrain KneeRover® Jr. KneeCycle Steerable Knee Scooter All Terrain KneeRover® Evolution Seated Scooter
BASKET (INCLUDED)
Dimensions (inches) 7.5 x 5 x 5 7.5 x 5 x 5 12.5 x 8 x 8 12.5 x 8 x 8 12.5 x 8 x 8 12.5 x 8 x 8
Detachable YES YES YES YES YES YES
Features & Specs KneeWalker Jr. All Terrain KneeRover® Jr. KneeCycle Steerable Knee Scooter All Terrain KneeRover® Evolution Seated Scooter
ASSEMBLY
Tool Free Setup YES YES YES YES YES YES